BetterHelp
Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. BetterHelp also offers additional services such as group therapy sessions and journaling. The platform has a monthly membership payment plan, which can be canceled at any time. With a BetterHelp subscription, one can message their therapist an unlimited number of times between sessions, and therapists usually respond within 24 hours.
BetterHelp has broadened its services in recent years and now collaborates with many businesses and universities. Although BetterHelp mainly focuses on individual therapy for adults, it also has brands that offer services for couples and teenagers. Furthermore, BetterHelp operates brands specifically serving the Christian and LGBTQIA+ communities.
According to BetterHelp, their therapists are licensed, trained, and experienced psychologists, clinical social workers, licensed professional counselors, or marriage and family therapists. All counselors on the website have either a master's or doctorate degree and have at least three years and 1,000 hours of experience as mental health professionals. If you don’t like who you’re paired with, you can request to be matched with a new therapist.
Pros:
- Affordable out-of-pocket costs for those without insurance
- Text your therapist anytime
- Attend therapy sessions around your schedule
- The app and website are user-friendly and easy to navigate
Cons:
- Ultimate monthly costs depend on your location and therapist’s availability
- Insurance is not accepted
- Not all therapists offer live video sessions or live instant messaging
Website: https://www.betterhelp.com/
