Boston, MA

According to the QS Top Universities rankings, Boston is home to two of the world's top three universities (MIT #1 and Harvard #3). It's no surprise that Boston is one of America's top smart cities, with such a wealth of human capital. The Global Smart City Index 2020 assigned Boston a BBB rating. It features above-average internet speeds and above-average medical services, according to residents.

Best smart initiative: The BOS:311 app, formerly known as Citizens Connect, allows citizens to report issues such as potholes and graffiti. These reports are automatically transmitted to the city's work order system, where they are tracked and assigned to service teams.