Business etiquette
Mozambique was colonized by Portugal, so there are many Portuguese influences in the business culture. Foreigners have a significant impact on the economy, with the government frequently turning to foreign investors when looking to privatize enterprises. It is essential to address someone by their professional title. If you don't know what to call someone, use O Senhor (Mr.) or A Senhora (Mrs./Ms.). Do not address someone by their first name unless they have specifically requested it.
Even if you haven't been introduced, you should acknowledge everyone in the room by nodding. When two men shake hands, they use both hands, shaking with their right and placing their left hand on the upper arm of the other man. Although men and women can shake hands when greeting, a woman touching a man during a conversation is interpreted as strong romantic or sexual interest.
The person who called the meeting should be the first to begin actual business discussions. Until then, you'll talk about your families, health, and social lives. The meeting will be closed by the most senior person in attendance. When you like a deal, don't show it to anyone. Maintain your cool, and even put on an air of dissatisfaction. This is how you can get a better deal. Mozambicans take their time making decisions, so expect to wait a while. Be prepared for ongoing back-and-forth negotiations as well.
Mozambicans will let you set a specific time for the meeting because they know that is what most foreigners want, but they will almost certainly be late. You should, however, arrive on time. To business meetings, men should wear a suit or nice pants, a button-up shirt, and a tie. Women can wear a blazer with a suit or a dress. Business meetings are typically held in Portuguese, so having a translator or knowledge of the language is essential. In Mozambique, January is an important month for vacation planning. Avoid scheduling business meetings during that month. Those things can be seen as one of the Unique Cultural Characteristics In Mozambique.
