Creative Problem Solving and Decision Making

Creative Problem Solving and Decision Making ranks 6th in the list of best online problem solving courses. Investigate complex, multi-actor systems in which one factor affects all others. For example, how innovative energy technologies integrate into the existing energy system, or how new transportation options influence current processes. Armed with this knowledge, determine whether they should be further developed, consider potential negative outcomes, and weigh associated costs.

The analytical approach - a methodology for making the problem explicit and rationalizing the various potential solutions - has proven to be very useful in making decisions. In a nutshell, analysis-based decision support, design, and implementation of solutions. This method is taught in the course Creative Problem Solving and Decision Making. This course investigates and evaluates tools and problem-solving techniques such as:

  • Actor analysis
  • Causal modeling
  • Goal trees and means-end diagrams
  • Problem diagrams
  • Uncertainty
  • Decision support
  • Score cards

This course introduces each technique and then applies it to a case. Finally, the combination of these techniques yields a logical analysis of the problem.


At a glance

  • Institution: DelftX
  • Subject: Business & Management
  • Level: Introductory
  • Prerequisites:None, apart from an open mind and the desire to discover new opportunities to get a firm grip on complex situations or a case you want to analyse.
  • Language: English
  • Video Transcript: English

What you'll learn

  • Skip What you'll learn
  • Analytically based support of decision-making, design and implementation of solutions.
  • How to apply tools like actor analysis, causal modeling, goal trees and means-end diagrams, problem diagrams, uncertainty, decision support and score cards.

Duration: 5 weeks of study, 4-8 hours per week

Rating: 4.5/5.0

Enroll here: edx.org/course/creative-problem-solving-and-decision-making

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