Relationships & Communication

Due to their transactional nature, Finns don't require deep interpersonal bonds in order to conduct business. There isn't much small talk and Finns like individuals to speak briefly and only about business, hence the typical business style is stiff. Finns don't need face-to-face interaction and are rather extremely at ease utilizing email. Finns are superb time managers who prefer to plan their day to get as much done as they can.
Finns are drawn to committed relationships.

Building relationships frequently occurs outside of the workplace, as in a restaurant or sauna. Never refuse a request to use the sauna because it is an integral element of Finnish culture. Speaking frank and clearly is something that Finns cherish highly.

This is a culture where "a man's word is his bond" and will be viewed as seriously as a documented contract, hence verbal commitments are considered agreements. What someone says is taken at face value. Finns are straightforward speakers. You should anticipate hearing what your coworkers believe, not what you want to hear. Professional disagreements are not considered to be personal criticisms.