ServiceNow

ServiceNow is a fast-growing service management provider that went public in 2012. The IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release, and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management.

ServiceNow is the top-ranked solution in top Help Desk Software, top IT Asset Management tools, top IT Service Management (ITSM) tools, top Rapid Application Development Software, and top No-Code Development Platforms. ServiceNow is popular among large enterprises, accounting for 69% of people exploring this solution on PeerSpot.

ServiceNow may be used for a variety of tasks such as cloud and virtualization lifecycle management, change orchestration, infrastructure discovery, and IT governance. You may also utilize the program to report on all apps, generate KPI and benchmarking reports, and construct executive dashboards.

One of the features on this site, ServiceNow Express is an ITSM product with a variety of capabilities for businesses of all sizes. End-to-end incident management is provided by the system, which includes visual taskboards and tickets, priority setting, and asset and configuration monitoring. Moreover, dashboards, graphs, and charts may also be used to produce reports on all company KPIs and indicators.

Website: servicenow.com