The Business Analysis Handbook

Helen Winter has over 20 years of expertise in Business Analysis, having worked as a consultant on large-scale transformation programs in the financial services, regulation, insurance, and utilities industries. She holds the BCS International Diploma in Business Analysis and is a Chartered IT Professional recognised by the BCS. She is an IIBA (International Institute of Business Analysis) volunteer and the originator of Business Bullet, an online journal that promotes business analysis and provides expert advise.


The business analyst function can include a wide range of activities, such as eliciting and documenting business needs, doing upfront strategic work, designing, and implementing. Analysts frequently confront challenges such as stakeholders that disagree or do not understand their requirements, dealing with conflicting estimations and project timelines, and deciding what to do if all requirements are top priority. The Business Analysis Handbook provides practical answers to these and other frequent issues encountered when gathering requirements or conducting business analysis.


It is challenging to get requirements right; this book provides direction on delivering the proper project results, reducing unnecessary costs and work, and enhancing the benefits to the company. The Business Analysis Handbook explains the analyst function and the soft skills required, as well as describes industry standard tools and methodologies and suggestions for using them in the most appropriate settings. This crucial reference covers several strategies such as Business Process Model and Notation (BPMN), use cases, and user stories, as well as standard templates to save time and ensure nothing important is missing.


Author: Helen Winter

Link to buy: https://www.amazon.com/Business-Analysis-Handbook-Techniques-Questions/dp/0749497068/

Ratings: 47 out of 5 stars (from 48 reviews)

Best Sellers Rank: #637,182 in Books

#137 in Six Sigma Quality Management

#735 in Business Project Management (Books)

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