The Hurricane Harvey Insurance Payout
It's irritating when your own typo costs you money. It can be annoying when someone else's typo causes the problem. Imagine the frustration the owner of a Texas bait shop would have experienced had her insurance not paid out after Hurricane Harvey destroyed her business due to a typo in the address.
The business was completely damaged, thus the owner had a claim for $60,000. Instead of "1950 Hwy 361," her agency had typed "1590 Hwy 361." He called Texas Windstorm Insurance Association to clarify the situation after realizing the error. Because that was not the address she had insured, they refused to correct the mistake or pay her claim.
The good news is that the insurance company finally changed its mind after receiving public attention and waiting for several months. Would they have done so if the news hadn't been covered? It would probably be best to ignore it.
- Cost: $60,000