Top 7 Best Virtual Phone Number Companies

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When you first launch a business, it’s possible to manage contacts with your personal phone number. Instead of paying expensive bills for both your employees’ ... read more...

  1. Grasshopper is one of the best virtual phone number companies that provide high-quality phone features to business owners that do not require equipment to be installed in their office, home, or on their smartphone. Grasshopper provides users with unlimited calling, call forwarding, and an automated attendant for an extremely low base price. This option is great for remote workers and business owners who need to stay in contact with customers and clients. Grasshopper offers a 7-day free trial.


    Grasshopper offers a number of features that are great for small business owners. Many of the features offered by Grasshopper rival the services offered by conventional providers of business phone systems at a fraction of the price. Grasshopper has three features.


    • Auto-Attendant: The auto-attendant provided by Grasshopper answers all inbound calls before forwarding the calls to the individual or department the client or customer is trying to reach. These phone calls can be routed to any phone number. This is true whether the business owner is using a landline, mobile phone service, or another business phone.
    • Call Management: The call management solutions offered by Grasshopper include call transfer and forwarding, call blocking, and other features that can be customized. A call screening feature allows the user to hear the name and phone number of each caller before deciding the need to answer the call.
    • Call Routing and Extensions: Extensions provide the user with more control over the routing of incoming calls. The user is able to create extensions, choose where each call should be routed, identify the order in which numbers should ring, and determine how many rings should happen before the call is routed to the next available number.

    Website: https://grasshopper.com/

    Founded: 2003

    Revenue: 30 million USD (2021)

    Contact: 800-820-8210

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  2. GoToConnect provides a robust business VoIP system to businesses, and of course, offers virtual phone numbers as well. GoToConnect provides users with unlimited calling, call forwarding and over 80 business-grade features for a fixed monthly rate per user. This option is ideal for organizations with a lot of remote workers.


    GoToConnect offers over 80 features that are essential for business operations. GoToConnect offers the best amount and selection of business features of any provider in the VoIP industry. Some of these features are:


    • Custom Schedules: You can create a schedule in advance with an integrated custom dial plan, which also turns off when you leave. You can also program custom greetings into your schedule.
    • Find Me/Follow Me: It is a feature offered by GoToConnect that lets users route incoming phone calls to multiple different phone numbers so that you can receive the call no matter where you are.
    • Call Management: GoToConnect also features call management features like call transfer and call forwarding, call blocking, and other functions that you can customize. A call screening feature lets the user hear the name and phone number of each caller before answering.

    Website: https://www.goto.com/fr

    Founded: 2003

    Revenue: 262 billionUSD

    Contact: 1 866 890 8931

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  3. VirtualPhone.com is among the best virtual phone number companies. It provides customers with international numbers at no additional cost. Company services also include unlimited extensions, an auto-attendant, fax capabilities, and voicemail. The company offers customers a starter package for customers either for free or at a low cost. This is a great choice for independent and small business owners who wish to expand into international markets while maintaining a domestic presence.


    In addition to the bucket of texts offered by VirtualPhone.com, plans include local and international numbers, SMS capabilities, Call forwarding services, voicemail, auto-attendant, and more.


    • Automated Attendant: The auto-attendant feature offered by VirtualPhone.com provides for call routing to all mobile and landline numbers, all extensions the user possesses, and any department in the user's company. Users are also able to record and customize pre-recorded messages for the benefit of inbound callers.
    • Call Management: The call management options offered by VirtualPhone.com include call forwarding, the ability to ring different phones in a timed order, and the ability to ring multiple phones at once. All call management features can be configured by using the company's desktop or mobile app.
    • Call Routing and Extensions: VirtualPhone.com provides users with unlimited extensions so that each agent with the company has the use of a direct line. Each of these extensions comes with voicemail, call routing, and fully customizable greetings. Users can also call customers and clients with the provided softphone app. When the softphone is used, the virtual phone number provided by the company will show up on the call recipient's caller ID.

    Website: https://virtualphone.com/
    Founded: 1997
    Revenue
    : 10 million USD
    Contact: (800) 695-0700

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  4. Google Voice offers basic virtual phone services at no cost. Google Voice services can be used on all landlines and mobile phones to take business calls and answer voicemails. Google voice services come with voicemail, call screening, and the ability to block callers. Some advanced features are not available with Google Voice but the service is great for business owners who only need basic functions. Users of Google Voice benefit also by the following features:


    • Automated-Attendant: Google voice does not come with an auto-attendant that will greet callers and route calls to their proper destination. However, the service provides a screening feature that asks callers to state their name before the phone of the Google Voice user begins to ring.
    • Call Management: Your contact list and address book is the source of the information used by Google to alert users to the identity of the person or business entity calling a Google Voice number. The service also gives users a variety of options to handle each call they receive. You can choose to answer the call after learning the name of the caller, send the call to your voicemail, or listen to the voicemail as the caller leaves it.
    • Call Routing and Extensions: Google Voice does not allow for extensions in the conventional sense but it does allow through advanced settings for users to set preferences to direct certain calls to a particular phone or voicemail. Users who are dependent on extra extensions, call routing, or additional numbers may need to try a service more suited to their needs.

    Website: https://voice.google.com/
    Founded: 2009

    Revenue: 10 million USD

    Contact: 855-720-6978

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  5. Top 5

    eVoice

    eVoice is also among the best virtual phone number companies. eVoice pairs integrated fax abilities with virtual phone number services. Users also benefit from an auto attendant, the ability to forward calls, the ability to block calls, and text capabilities. eVoice offers an affordable option to customers who prefer to send and receive important information by fax instead of email.


    All service plans offered by eVoice include call forwarding, inbound fax, auto-attendant, and voicemail. Users can add outbound fax capabilities for less than two dollars per month. The platform also provides a mobile app that can be used to make outbound calls, receive inbound calls, check voicemails, create schedules for call forwarding, and alter call settings.


    • Auto Attendant: The auto-attendant features offered by eVoice greets callers and route them to the appropriate extension. Users of the eVoice platform are provided with a number of greetings to choose from or upload a greeting of their own.
    • Call Management: The call management capabilities offered by eVoice allow users to block calls, forward calls, transfer calls, and screen incoming calls. Features that can be added for a fee are after-hours greetings, call queuing, international forwarding, and call recording.
    • Call Routing and Extensions: eVoice provides users with three types of extensions to facilitate call routing. The standard extension offered by eVoice allows callers to connect directly to the person or department to whom the caller needs to speak. A directory is provided for the caller to find the appropriate person or department. Sub-attendants are provided to give callers additional menu options within a department. The third extension type is information only. These extensions provide the caller with company information without the need to interact with a live person.

    Website: www.evoice.com
    Founded: 1999

    Revenue: 24 million USD (2021)

    Contact: +44 800 689 9568

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  6. Phone.com takes the top honors for vanity phone number providers. The company also provides customers with an auto-attendant along with their choice of pay-per-minute or unlimited calling plans. Phone.com is perfect for users who want a customized number that will be easy for clients and customers to remember. Phones.com provides users of their voice phone number service with an automated attendant that is fully customizable. Customers are also provided with unlimited extensions, faxing and texting services, and voicemail to email capabilities. Specific features offered by Phone.com are:


    • Automated Attendant: The auto-attendant feature provided by Phone.com comes with Interactive Voice Response capabilities that can be controlled with the push of a button. The auto-attendant can be programmed with custom messages, greetings that include both voice and music, and a directory that allows the caller to find the name of the person with whom they desire to talk.
    • Call Management: The call management tools for Phone.com include call forwarding, call transfer, and the ability of users to block calls. The company also provides users with the ability to screen each phone call for vital caller information when calls are received from customers and clients.
    • Call Routing and Extensions: Phone.com provides all users with unlimited extensions. These extensions come with call logs, the ability to route calls, a conference bridge, and individual boxes for voicemail.

    Website: https://www.phone.com/
    Founded: 2007

    Revenue: 19 million USD (2021)

    Contact: 800-998-7087

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  7. One of the best virtual phone number companies that you should try for your business is Nextiva offers users of its virtual phone numbers unlimited domestic calling and multiple plans of service. Nextiva is a good selection for entrepreneurs working alone and owners of small companies who need a virtual phone number with a complete business phone system at a price they can afford. Nextiva offers a variety of services with its three-tiered service plan. A few of the most popular features include:


    • Office Pro: The Office Pro plan offered by Nextiva provides customers with a local or toll-free business number, the ability to transfer voicemail to email, unlimited calling plans, fax capabilities, and music for callers to listen to while on hold. Small companies pay up to $34.95 per month but this price can be significantly lower for companies with lots of users. Companies with 100 or more users pay only $19.95.
    • Office Pro Plus: Office Pro Plus users benefit from a professionally recorded greeting, access to the Nextiva mobile app, and conference calling. The price for this service varies from $20.95 for smaller companies to the $37.95 paid by the largest companies using Nextiva Office Pro Plus services The Office Pro Plus plan is great for users who need the ability for conference calls and call management capabilities to go along with their virtual phone number.
    • Office Enterprise: Users of the Office Enterprise plan are provided with three professionally recorded greetings for callers. The cost of the plan ranges from $27.95 to $44.95 depending on the size of the company. The plan is a little higher than customers of other services would pay but added value results from the full business phone system and unlimited calling. Nextiva Office Enterprise users also enjoy CRM features. These features include advanced options for recording calls and journey mapping for customers.

    Website: https://www.nextiva.com/
    Founded: 2006

    Revenue: 200 million USD (2021)

    Contact: (800) 799-0600

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