Google Voice
Google Voice offers basic virtual phone services at no cost. Google Voice services can be used on all landlines and mobile phones to take business calls and answer voicemails. Google voice services come with voicemail, call screening, and the ability to block callers. Some advanced features are not available with Google Voice but the service is great for business owners who only need basic functions. Users of Google Voice benefit also by the following features:
- Automated-Attendant: Google voice does not come with an auto-attendant that will greet callers and route calls to their proper destination. However, the service provides a screening feature that asks callers to state their name before the phone of the Google Voice user begins to ring.
- Call Management: Your contact list and address book is the source of the information used by Google to alert users to the identity of the person or business entity calling a Google Voice number. The service also gives users a variety of options to handle each call they receive. You can choose to answer the call after learning the name of the caller, send the call to your voicemail, or listen to the voicemail as the caller leaves it.
- Call Routing and Extensions: Google Voice does not allow for extensions in the conventional sense but it does allow through advanced settings for users to set preferences to direct certain calls to a particular phone or voicemail. Users who are dependent on extra extensions, call routing, or additional numbers may need to try a service more suited to their needs.
Website: https://voice.google.com/
Founded: 2009
Revenue: 10 million USD
Contact: 855-720-6978