1-800-PACK-RAT
1-800-PACK-RAT is a top-notch moving and storage option that offers a variety of services. Its mobile storage container option provides customers with the flexibility and convenience to pack at their leisure. With excellent customer service, safe all-steel moving containers, and flexible rental options, 1-800-PACK-RAT is an excellent choice for anyone planning a move. Despite the somewhat cheesy name, the company provides excellent services, with online reservations and quotes available.
In addition to storage facilities in dozens of large metro areas around the U.S., 1-800-PACK-RAT offers both local and long-distance moves. Short- and long-term storage options are available for those who need storage before or after a move. The containers have barn doors, which make loading and unloading your possessions easy, even if you are moving a car.
When it comes to container strength, 1-800-PACK-RAT leads the pack, as it uses all-steel moving containers. The company is among two others that use steel containers, with only PODS and 1-800-PACK-RAT being suitable for nearly any moving job. However, with 1-800-PACK-RAT, the all-steel design provides that extra safe feeling, making it the best containers on the market. Pricing information reveals that 1-800-PACK-RAT offers two container sizes, an 8-foot and a 16-foot container.
Recent customer reviews indicate really good customer service. Although some issues stem from late or absent drivers, customer representatives from 1-800-PACK-RAT are proactive in following up with customers who leave negative reviews.
Pros of using 1-800-PACK-RAT include that insurance comes with the rental, rental includes a 30-day window with a flexible change and cancellation policy, and the company is perfect for those who prefer a do-it-yourself approach when moving. However, there are cons to consider. For instance, 1-800-PACK-RAT does not offer international moves, high fuel surcharges are possible, and smaller cities and rural areas may not offer 1-800-PACK-RAT or have storage locations.
Founded: 2001
Headquarter: Wake Forest, North Carolina, U.S
Revenue in 2022 (TTM): $76M
Website: www.1800packrat.com
