U-Pack

U-Pack is a popular DIY moving service that offers long-distance moving services in all 50 states in the US, as well as Puerto Rico and Canada. The company provides a unique service where they drop off a large moving trailer at your address, which you must then pack over a three-day period. U-Pack also provides flexible pickup and delivery options to cater to unique situations such as little to no street parking at a location.

One benefit of U-Pack's pricing system is that they only charge customers for the space that they use in a larger moving truck. Shipments are kept separate and secure through dividing walls. For instance, a sample move from San Diego to Austin, TX of a one-bedroom apartment that is scheduled three months ahead of time would cost $2,704.00.

U-Pack has the industry's best customer reviews with almost a full star higher than their competitors from over 16,000 customer reviews across different sites. Customers often compliment U-Pack's fast service, professional movers, and affordable cost. However, the latter point now poses a drawback because of its increased moving rates due to the COVID-19 pandemic. U-Pack's rates went up from being 2020's most affordable option to 2021's most expensive in the industry. Nevertheless, the company's years of positive customer reviews still reflect their high-quality service, albeit more expensive than before.

U-Pack's service also comes with its set of cons. According to some reviews, the company does not offer packing services or moving supplies, and local moves are not available.

Founded: 1997
Headquarter: Fort Smith, Arkansas, U.S
Revenue in 2022 (TTM): $5.7M
Website: www.upack.com