A teacher informs you one of their students has been acting out. How do you address this situation?
The hiring manager is interested in learning how you would handle a specific situation that you might encounter if you accept the position. If you have professional experience with these situations, talk about how you handled them in the past and what you learned. When answering this question, consider using the STAR technique, where STAR is an acronym for situation, task, action, and results. This means that even if you haven't dealt with a situation like this before, talk about how you might handle it, the task you can complete, the action you take, and the results you might get.
Answer as an example: "Although teachers typically prepare for dealing with disruptive students' behavior, there may be times when a student's actions change dramatically or become unmanageable. As a school psychologist, I can collaborate with the teacher to gain a more comprehensive understanding of the situation and the student's behavior. Then I'll think about what's motivating the child's actions and work with them to address the underlying issue. This may entail collaborating with the teacher or parents to provide support and guidance to the student. Finally, I hope to be able to resolve the situation."