Are you able to “style” a customer as requested?
The way you communicate with customers has a significant impact on your brand, and nothing provides more customer satisfaction than consistently delightful communication. When you're thinking about how you communicate information to (and receive feedback from!) customers, you'll get better results than any flashy new logo or 20% off coupon could. But what exactly does "thoughtful" communication entail when speaking with a customer? What is the strategy behind effective conversations? Treating people like humans is the first step toward providing world-class customer service.
Working in a clothing store may require you to provide fashion advice on occasion. This is a unique position in comparison to others, where you will most likely need to have an eye for design and styling. This is a critical question to answer because you cannot simply impose your personal style on someone else if they do not like it. You must be adaptable, find out what the customer wants, and work with them to find the right fit, color, and cut. You may need to elaborate on this answer, but it is nothing to be concerned about.
Answer: I believe I have a good eye for fashion design. I know what I like, but I also know what pieces would complement each other. If a customer came in looking to change their look or find the perfect accessories to complete their outfit, I would direct them to the appropriate section and explain the various options we have in stock. I would also try to remember current sales in order to promote the products we want to move, but ultimately it would be up to the customer and what they wanted.
