Business Process Management in Healthcare Organizations

Have you ever wanted to settle a billing or other issue with a healthcare institution and thought there had to be a better, more efficient, and customer-friendly way to do so? Have you ever considered whether there should be an easier method to read or pay your bill? Do you work in a healthcare organization and think there must be a better way to run the business processes? This training is for you if you have. This is one of the best Online Business Process Management Courses.


An overview of healthcare organization business processes, including business process management methodologies, as well as a discussion of healthcare organization entrepreneurship as a business process, are included in Business Process Management in Healthcare Organizations course curriculum. The course includes external links that will help you connect to the greater "real world" of healthcare organization business procedures, business process management, and entrepreneurship. The links are also useful resources that you can use after you've completed the course. There are also "virtual field trips" to the frequently hidden areas of interest on the web, because everyone likes a road trip/field trip.

Readings, videos, quizzes, and a project make up the course program. The project challenges you to synthesize course information in order to build patient-centered business procedures for a healthcare organization in the best-case scenario. The design (which should be delivered as an electronic word processing document in memo format) is a course artifact that you can share with colleagues or use as the foundation for a talk or presentation.


Skills you will gain

  • Operations of a Pharmacy-based Healthcare Organization
  • Wellness and Public Health Operation of a Healthcare Organization
  • Dental Healthcare Organization Operations
  • Medical Healthcare Organization
  • Operations Healthcare Administration


Instructor: Margaret Kilduff, Ph.D.

Coursera rate: 4.7/5.0 (128 ratings)

Offered by: Rutgers the State University of New Jersey

Enroll here: https://www.coursera.org/learn/business-process-management-in-healthcare-organizations/

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