Communication Styles
Iraqis typically use indirect language to communicate. A long, circuitous route is typically taken to get to one's point. By doing this, you'll avoid embarrassing or offensive situations and show that you respect the other person in the conversation. The greatest method to get a person to comprehend you is to ask open-ended questions that let them think about the answer for themselves and then give agreeable, accepting answers that don't directly interfere with the speaker's conversation.
The perception of expressing emotions is undesirable due to the necessity to maintain face and uphold honor. Anger-related displays are strictly prohibited. If you must express criticism, it is usually preferable to do so privately, tactfully, and one-on-one. Never break your word. Do not make a promise or guarantee unless you can keep it.
Use phrases like "I will do my best," "We will see," or the Arabic phrase "insha-Allah" to express commitment without giving concrete guarantees (God willing). Iraqi businesses aren't scared to pose direct and incisive queries. These could relate to you, your business, or its goals.