Customer Assistant
Customer assistant is a position seen in many businesses that provide goods and services to customers today. Usually, they will be the recipient of feedback. According to estimates from the largest recruitment site in the UK, the average salary of a customer assistant is 19,112 £. Customer care before, during, and after the purchase. They receive the wishes, opinions, and feedback of customers to forward them to the relevant departments to receive and satisfy customers' wishes, thereby creating loyal customers for the business.
Customer assistants are an important part of businesses today, especially those that provide services and products to customers. They will approve specific tasks according to the plan to increase customer satisfaction and satisfaction, create satisfaction as well as let customers feel that the products and services that the business satisfy their desires and needs. In each business field as well as the size and nature of specific products, customer assistants have different specific jobs. However, there will often be certain similarities such as collecting respond from clients, conducting care, tentative due to that feedback will be transferred to the business to improve service quality to satisfy requirements of the customer to the maximum.
Necessary skills:
- Flexible adaptability
- Patient
- Competence listen to customers
- Penetrate psychology
- Time management skills
- Analyze and evaluate the situation
- Skills to control personal emotions
- Eager to learn new knowledge
