Customer Relationship Management | A Retail Perspective
Customer Relationship Management | A Retail Perspective is also one of the Best Online Customer Relationship Management Courses. Customer Relationship Managerial (CRM) is a critical management skill for increasing an organization's profitability. Data mining is a strategy that can help you enhance your Customer Relationship Management over time. Client Connection Management (CRM) allows you to concentrate on the relationship between your company and a person – whether that individual is a customer, a service user, a colleague, or a supplier. CRM isn't simply something you can buy. CRM as a sales and marketing tool and its integration with your organization – from human resources to customer service and supply chain management – may provide some of the most significant productivity benefits.
This course covers data mining approaches that have been utilized to improve customer relationship management using various concepts, mostly in retail stores and online businesses. Companies must be proactive and anticipate what customers want in order to flourish. The focus would be on a wide range of critical subjects, beginning with the definition of CRM and ending with the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise.
Requirements:
- No prior knowledge is required
Who this course is for:
- Business Administration
- Small and Medium Business Owners
- Marketing Executives
- Entrepreneurs
- Startups
- Retailers
Course Rating: 4.5/5
Enroll here: https://www.udemy.com/course/crm-in-retail/
