Postgraduate Diploma: CRM Platform Expert

Postgraduate Diploma: CRM Platform Expert is among the Best Online Customer Relationship Management Courses. Anyone interested in learning about business cases and the business context in which CRM solutions are used will find this course useful. It will discuss various business issues, practical examples, and situations, as well as business-related implementation concerns.

The course covers the following topics: introduction to CRM methodology and software, CRM application in sales channel management (branch network, contact center, POS), CRM application in partner and agent channel development, and CRM application in sales channel management (branch network, contact center, POS), Customer Relationship Management as a foundation for remote and digital channel development, Methodologies for sales and service management, CRM Implementation, Customer Relationship Management at Marketing and Digital Acquisition, Introduction to Analytical CRM, Business Cases of ACRM Use, CRM Implementation, CRM at Marketing and Digital Acquisition Strategy for Implementation.

The training will be of interest to anybody interested in learning about business cases and the business context in which CRM solutions are used. It will discuss various business issues, practical examples, and situations, as well as business-related implementation concerns.

Requirements:

• Anyone interested in learning about banking, retail, CRM, fintech, and digital implementation would benefit from this course

Who this course is for:

• Beginners

Course Rating: 4.3/5
Enroll here: https://www.udemy.com/course/crm-at-sales-service-marketing-and-business-management/