Customer service representative

Customer service jobs are some of the fastest and most accessible entry-level online jobs fresh graduates can apply for. This is because companies, mainly outsourcing companies, are hiring year-round and hardly require candidates to have specific technical skills or a lengthy professional background. What these companies require are good communication skills since the job entails talking to current and potential customers throughout the entire shift.


Communication skills are the skills that a person can develop over time with the right amount of training. Thankfully, outsourcing companies provide intensive training (training which also includes the use of communication software) for candidates to enable an easy transition once they start talking to actual clients.


Becoming a customer service representative may not be a lucrative job to many, but it can be a great starting point to a successful career as it greatly develops one’s verbal and written communication skills as well as training when in the use of various communication and customer relationship management (CRM) software. Fresh graduates can expect to earn around $40,000 per year when working in this position.

Photo: Entrepreneur
Photo: Entrepreneur
Video: Meagan Miller

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