NICE
A public, international business with activities all over the world, NICE headquarters is located in Ra'anana, Israel. It specializes in worker engagement management solutions, artificial intelligence, digital, and contact center software (NICE CXone). The company provides services to a wide range of industries, including utilities, retail, media, travel, telecommunications, healthcare, and outsourcers. More than 7,500 NICE workers all have vast backgrounds as subject-matter experts in their respective industries.
By providing simple, dependable, and tailored digital-first experiences with CXone, the top cloud CX platform in the world, NICE helps enterprises to meet today's consumer and employee expectations. Employees can meet customers wherever their journey starts thanks to CX Analytics, and customers can self-serve using AI to address their problems. Additionally, CX Analytics equips staff with the tools they need to efficiently address client complaints. NICE is renowned for its creativity and comprehensive end-to-end customer experience approach, including digital entry points, journey orchestration, smart self-service, ready agents, and a full performance suite, all interwoven with the company's purpose-built CX Analytics, AI, and domain knowledge. Besides, a mentoring program called Coda is offered by NICE with the goal of encouraging young ladies all across the world to learn computer programming.
The media has praised NICE as a possible supporter of the development of the AI and chatbot businesses. NICE was valued at $17 billion in 2021 as a result of expansion in several digital industries, making it the most valuable firm in Israel.
Founded: 1986
Headquarters: Ra’anana, Israel
Website: https://www.nice.com/