Relationships & Communication

Although it is not necessary to have a third party introduce you, doing so might hasten the process of building the trusting relationship that is so important for successful business transactions. Building relationships and a network might be essential for long-term commercial success. Jamaicans are externally cheerful and outgoing, but once they get to know you, they tend to be reserved, which makes them appear distant at first.

At the outset of the conversation, avoid appearing overly familiar. Relationship development requires social interaction. In Jamaica, status is valued. When speaking to someone who is not an employee, it is quite usual to refer to them as "bossman" or "bosswoman." Jamaicans are frank and clear communicators who don't hesitate to express their opinions.

They anticipate directness from others. They admire tact and compassion while detesting overt hostility. Even if they don't agree with what you stated, they will nonetheless politely express their opinions to you. They value linear thinking and logic. Respecting and submitting to those in positions of authority is essential. When speaking to someone on an equal footing, communication might be more casual. When speaking, Jamaicans huddle closely together. While speaking, a man may touch the arm or shoulder of another man or even touch his lapel.