TD Group US Holdings
TD Bank is TD Bank Group's domestic commercial banking subsidiary, based in Toronto, Canada. Its branches are typically found along the East Coast of the United States. It provides a diverse range of financial services, including deposit accounts, mortgages, credit cards, and small business services.
TD Bank, which bills itself as "America's Most Convenient Bank," boasts a robust digital banking platform. It has artificial intelligence-powered customer care chatbots, for example (AI). This minimizes phone traffic and speeds up the response time to client inquiries.
TD Bank has grown to become one of the major banks in the United States as a result of its incorporation of artificial intelligence and the use of digital technologies. As they advertise, "America's most convenient bank" collaborated with KAI Consumer Banking to bring Clari, an AI-powered chatbot, to Canada. Clari responds to consumers' inquiries through text message and informs them when their credit card payments are due or how much they spent at a certain retailer. Clari's success in Canada will likely persuade TD Bank to establish a chatbot for its US locations, as chatbots reduce phone volume.
In another collaboration, the corporation paired up with fintech firm Amount to use its digital lending technology, which includes fraud detection and account verification capabilities.
Headquarters: Cherry Hill, NJ
Assets: $411.62 billion
Domestic Branches: 1,224
Website: https://www.tdgroup.co.uk/