Describe a time when you had to intervene in a crisis situation involving a student.
School counselors are essential in assisting children in navigating crises and other trying circumstances. School counselors must be ready to act swiftly and decisively in any situation whether a student is experiencing a mental health crisis, bullying, or a loss in the family. Interviewers want to know that you can deal with these circumstances politely and compassionately.
In your response to this query, please give an example of a time when you had to step in to help a student in need. Describe the actions you took to evaluate the situation and your response. Be careful to emphasize how important it is for you to guide kids through these challenging circumstances while also keeping an eye out for their safety and privacy. Finally, talk about how your intervention worked and how it helped the student.
Example:
I recall a situation where a distressed student approached me. She was having a hard time coping with her grief after losing her grandmother recently. I listened to her and tried to comprehend what she was going through. I then gave her access to tools that would enable her to process her grief in a healthy way. I also set her up with additional support resources at the school, including the student aid program and the school psychologist. She was eventually able to move on and finish her studies because I was able to provide her the support she needed to get through this trying moment.