How do you fix a communication breakdown between yourself and a colleague?

Developing conflict management skills can boost productivity and improve the quality of your workday. Regardless of your positions within the company, effective communication with your coworkers can directly affect your ability to succeed at work. The ability to resolve conflicts is valuable, but it takes time and effort. This response demonstrates the capacity to resolve conflicts amicably and put the needs of the firm first. This respond can also be seen as one of the top Answers to ‘What Is Your Communication Style’ Interview Question.

Example:

When a coworker and I had a heated argument at one of my previous employment, they would only speak to me in a passive-aggressive manner, which had a significant negative effect on the team. I decided to contact them about our issue in a subservient manner rather than argue with them.

We had a disagreement, and I apologized and said I wanted to prioritize the business and my customers. We talked openly and worked together to find a solution to the problem so that things didn't go too far and we are still good colleagues. I asked them how I could work and communicate with them in the future in fair ways. We were able to resolve our issue because I was able to approach them without setting off their defenses by owning the discord.