Just Listen: Discover the secret to getting through to absolutely anyone

Surgical Empathy was created by Dr. Mark Goulston. He is the co-author of several publications and educates, advises, and mentors numerous CEOs throughout the world. He went on to teach police hostage negotiators and FBI agents. Mark Goulston is a dedicated social activist who works to uplift the African American community.

The book Just Listen teaches you how to properly cope with a stressed-out customer, a rushed coworker, or an insecure spouse. Things will grow worse if you can't break past emotional barriers and get a message fully transmitted and recorded in the other person's mind during dialogue.

Mark Goulston's book teaches readers easy and effective tactics for breaking through the obstinate and resistant exterior layers of friends, coworkers, strangers, and even adversaries.

Just Listen illustrates how we may make a pleasant and impactful first impression by listening well.

While If you're dealing with an irate client, a friend or family member, or a potential consumer who isn't listening to you, your aim is persuasion. What can we do about it?

The first critical step toward effective communication is for them to hear from you. The vital concepts and messages in the Just Listen can help you get beyond that initial difficult step with anyone and make the whole communication more productive.

Link to buy: https://www.amazon.in/gp/product/1404115781/ref=as_li_tl?