Set Up a Secure Virtual Water Cooler

As businesses embrace remote and hybrid work models, they are shifting away from traditional and expensive on-premises phone systems in favor of cloud-based communication, collaboration, and customer-care solutions. Unified Communications as a Service (UCaaS) systems hosted in the cloud provide a versatile platform that encompasses voice, video, chat, file-sharing, productivity applications, and contact centers, accessible from anywhere work takes place. By adopting a reliable UCaaS solution, companies can establish a thriving and collaborative virtual water cooler while improving the efficiency of customer communications.

When selecting a UCaaS provider, it is important to conduct thorough research as not all providers offer the same level of service. A reputable UCaaS provider should prioritize the protection of sensitive information and maintain a dedicated security team that monitors the system around the clock. It is advisable to seek a provider that has third-party verification of their security measures.

A virtual water cooler can compensate for the interpersonal connections that may be lost in a hybrid office environment. However, it is crucial to ensure that digital communications among team members are safeguarded. Partnering with a streamlined and highly secure UCaaS provider, such as Intermedia, can facilitate effective communication within teams and uphold the security of the company's data. By doing so, businesses can foster a healthy and productive hybrid work environment.