Helping People Change

Richard Boyatzis is a Case Western Reserve University Distinguished University Professor and an adjunct professor at the international ESADE Business School. He is the coauthor of three books: Primal Leadership, Resonant Leadership, and Becoming a Resonant Leader (Harvard Business Review Press).


Melvin Smith is a professor and the Faculty Director of Executive Education at Case Western Reserve University's Weatherhead School of Management.


Ellen Van Oosten is an associate professor at the Weatherhead School of Management and the Director of the Coaching Research Lab, which she established in 2014 with Richard Boyatzis and Melvin Smith.


It is a nice thing to help others. It is frequently essential to your position as a leader, manager, doctor, teacher, or coach. Even the best-intentioned efforts to assist others, however, can be hindered by a simple truth: we virtually always focus on "fixing" people, correcting faults, or filling gaps between where they are and where we believe they should be. Unfortunately, this does hardly, if at all, generate long-term learning or constructive transformation.


There is an alternative. Emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten provide a clear and uplifting message in this powerful, practical book. They argue that the best way to assist someone in learning and changing is to connect to that person's positive vision of themselves or an inspirational desire or goal they've long had. Great coaches understand that people get energy from their aspirations and dreams, and that same energy maintains their efforts to change even when things are challenging. Problem-centered approaches, on the other hand, elicit physiological responses that make people defensive and less open to new ideas.


The authors use rich and compelling real-life examples, as well as decades of original research, to demonstrate how this distinctly positive method of coaching—what they call "coaching with compassion"—enables people to think creatively and learn and grow in meaningful and sustainable ways.


Helping People Change, which is filled with probing questions and exercises that foster self-reflection, will forever change the way we think about and practice what we do when we try to help.


Author: Richard E. Boyatzis, Melvin L. Smith and Ellen Van Oosten

Link to buy: https://www.amazon.com/Helping-People-Change-Coaching-Compassion/dp/1633696561

Ratings: 4.7 out of 5 stars (from 330 reviews)

Best Sellers Rank: #39,331 in Books

#80 in Business Mentoring & Coaching (Books)

#578 in Business Management (Books)

#809 in Leadership & Motivation

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