Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
Getting through to someone is both fine art and critical skill. This is especially true intense situations, where things can quickly escalate if you don't break through emotional barriers and get your message across.
Author Mark Goulston draws on his experience as a psychiatrist, business consultant, and coach in this book to help readers transform "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifelong friends.
Among the best books on active listening, Just Listen teaches you how to:
- Make a strong and favorable first impression.
- Effective listening
- Talk an angry or aggressive person out of an unproductive reaction and into a more rational frame of mind.
- Obtain buy-in - the foundation of all persuasion, negotiation, and sales efforts.
Whether you're dealing with coworkers, friends, family, or total strangers, the first step in convincing anyone to do anything is to get them to listen to you out. This book on active listening will give you the tools you need to do just that.
Author: Mark Goulston
Link to buy: https://www.amazon.com/gp/product/0814436471/
