Power Listening: Mastering the Most Critical Business Skill of All
In fact, listening is more difficult than it appears, but it is the difference between business success and failure. Bernard Ferrari, top executive adviser, explains in Power Listening how poor listening leads to bad decisions in organizations - and shows how good listening habits can be developed and mastered. It is one of the best books on active listening.
Here are some of his key points about good listening:
- It is not a passive activity; it is hard work.
- It entails asking probing questions, challenging all assumptions, and comprehending the context of each interaction.
- It leads to increased focus, increased efficiency, and a greater likelihood of making better decisions.
- It can mean the difference between a long and short career.
You'll learn how to "turn a tin ear into a platinum ear" by asking thoughtful questions, affirming your conversation partner, and demonstrating that you're truly present as you read this active listening book.
Author: Bernard T. Ferrari
Link to buy: https://www.amazon.com/gp/product/1591844622/