Listening: The Forgotten Skill

Listening: The Forgotten Skill is a well-known written guide and program that teaches how to turn effective listening into a powerful business tool. It's one of the best active listening books because it takes an interactive learning approach and includes worksheets, charts, and self-tests to help you track your progress.

You'll discover how to:

• Remove distractions and improve your focus on what is being said.
• While listening, look for keywords, phrases, and ideas.
• Remove your own listening biases.
• Body language cues should be interpreted.
• In order to elicit genuine information, ask constructive, non-threatening questions.
• Make others pay attention to you.
• Learn a variety of listening skills that you can apply both at work and in your personal life.

The active listening skills you learn in this book will help you navigate the kinds of misunderstood and misdirected messages that cause organizations to waste millions of dollars.

Author: Madelyn Burley-Allen

Link to buy: https://www.amazon.com/gp/product/0471015873/