Build employee engagement
Employees who are disengaged are bad to your organization. They lower morale, discourage others from performing their best work, and set a negative example. Sadly, only 21% of employees feel they are very engaged, and disengaged employees cost the United States more than $450 billion in lost productivity each year.
Few things lower engagement more than failing to give employees a voice. Workers want to have a say in decisions that affect their job and the direction of the organization, and giving them a genuine say can significantly enhance retention. Putting input into action shows that management is concerned about its employees' problems. Ninety percent of employees think they are more likely to stay with a company that listens to and acts on criticism. Nevertheless, only 22% of HR and engagement professionals believe their firm is adept at building a culture that encourages open communication.
Providing new opportunities for employees to provide candid feedback benefits both them and your firm. Workers can identify problems before they become public, offer new projects, and provide outside opinions on company decisions. Companies can use employee ideas to solve problems quickly and effectively.
Employee engagement surveys done with the help of a modern engagement platform are the first step in giving employees a voice. These solutions assist you in asking the correct questions in order to discover how employees genuinely feel about their role, team, and management. Rather than settling for extensive, ineffective annual surveys, use pulse surveys, which are short sets of questions given on a regular basis, to monitor employee engagement in real time.
Aside from surveys, HR chatbots are an excellent method to establish an ongoing conduit for employee input. 24/7 chatbots enable employees to provide feedback whenever and wherever they are ready, ensuring that they are heard on a frequent basis. These artificial intelligence-powered technologies are continually learning in order to keep up with your organization's ever-changing employee engagement landscape.
It is just as vital to analyze and act on feedback as it is to collect it. Are people responding to questionnaires or chatbots? If not, change up the questions or take more visible and regular action. If so, what were the most shocking outcomes, and why? The finest employee engagement tools assist managers in swiftly identifying the most pressing issues and guiding them through the process of developing collaborative action plans with their employees.
