Conflict Management at Work: Real World Strategies & Tools
Conflict is unavoidable in the workplace. And it's not necessarily a terrible thing. But it frequently is. It may be unpleasant, wreak havoc on productivity, sour professional relationships, and lead to harmful habits. And, if you are a team leader, supervisor, or manager, you may be responsible for resolving the issue. Conflict resolution is part of your work as a manager or leader! So you'll need the right tools to cope with workplace disagreement. And this course will provide you with them.
Furthermore, you will discover how and why conflict emerges, as well as how to reduce it before it takes hold. Your project for the course will be to keep and share portions of your conflict log. You will keep a journal of your observations, accomplishments, and failures. Other students and your instructor will encourage you, applaud your achievements, and answer your queries.
Your tutor is Dr. Mike Clayton. As a senior manager at the worldwide consulting firm Deloitte, Mike had to deal with friction among staff, clients, and even clients. More importantly, as a senior representative of his business and program leader, he needed to minimize dispute escalation. As a trainer and facilitator, he is now putting what he has learned into practice and teaching it to others. This course represents 15 years of expertise in determining which tools students find most useful, as well as 25 years of corporate experience resolving major and minor disagreements. This is one of the best online courses to learn conflict management.
Who is this course is for:
- Managers and supervisors at all levels
Requirements:
- No pre-requisites. If you're in the world of work, or are soon to enter it, you're ready for this course.
Udemy rating: 4.4/5
Enroll here: https://www.udemy.com/course/dealing-with-conflict-at-work/
