Managing conflict with skill and confidence

Conflict is an unavoidable occurrence. It is a reality, and most people are terrified of it. However, you do not need to be. Disagreement, or simply a difference, leads to conflict. This course will teach you all you need to know about preventing and managing conflict, whether it concerns you directly or other people. Conflict is extremely costly to organizations, destructive to relationships, and detrimental to productivity. It might be a disagreement between a line manager and a member of their team, a personality clash between coworkers, or even a power struggle across departments.

Conflict is a key source of stress in the workplace, and it can result in long-standing complaints, factionalism, and absenteeism. Your ability to resolve conflicts confidently will set you apart. Being able to properly handle disagreement in any scenario is a skill that will help you develop strong, constructive professional relationships and enhance the overall effectiveness of your team, organization, or department.

This course includes readily acquired strategies that are clearly presented by Barry Winbolt, a trainer and mediator with 30 years of experience dealing with workplace conflict in various contexts and cultures. He outlines the flaws that lead to conflict and the tendencies that lead to escalation in a series of fascinating films. He teaches you how to break the cycle of argument and resistance. He then offers a thorough approach for achieving great results through talks that create trust rather than divide individuals. He shows why early intervention is ideal, how to manage disagreements expertly before they escalate, and how to transform them into meaningful discussions. You will have a greater grasp of conflict by the end of this course, which will lessen any ambiguity you may have in dealing with it. It will put you ahead of the competition; good conflict resolution skills are an essential component of leadership.

Who this course is for:

• Anyone who wants to learn how to turn potential conflicts into constructive conversations.
• People who want to be more confident when dealing with conflict.
• Managers who need to improve their conflict resolution skills.
• Helping professionals who need to engage with clients and avoid confrontation.
• Trainee mediators, conflict resolvers, arbitrators and lawyers.

Requirements:

• There are no special requirements for taking this course, anyone can do it.

Udemy rating: 4.3/5

Enroll here: https://www.udemy.com/course/conflict-management/