Conflict Management with Emotional Intelligence

Conflict and disagreements are unavoidable in everyday life since there isn't enough of everything to go around. Money, products, services, power, possessions, time, and other factors all contribute to conflict. When something exists and more than one person wants or needs it, there is the possibility of conflict. Conflict happens all the time: at home, at work, amongst people, teams, organizations, tribes, and nations. There is always strife when there are people. This is supported by how people use their emotional intelligence. Some disagreement and conflict are unavoidable,, since this is where learning, creativity, and understanding take place. The issue is not that conflict occurs; it is how it is managed. This course is about working proactively with people to identify and work with differences that contribute to conflict. Furthermore, the skills, procedures, and tools covered in this course may be applied to various facets of your life.

Negotiating and resolving disagreements necessitates the application of emotional intelligence, or the capacity to reconcile your emotional demands with your logic. Managing conflict requires the use of abilities such as rapport, empathy, and listening. The pros and weaknesses of various conflict forms and styles are examined. You will be given the opportunity to answer a questionnaire that will provide you with insight into the mode/style that you like to utilize in conflict situations. You will be given the opportunity to complete a questionnaire that will provide you with information on the mode/style that you like to utilize in conflict situations.

After completing this practical task, you will be able to discover approaches to reframe and defuse tension, resulting in more productive outcomes and results. The course also discusses flexibility and how to use behavioral preferences while dealing with time. Your adaptability and flexibility drive how you work with change and may have a significant influence on others, perhaps leading to conflict.

Who is this course is for:

• This course will support the development of your emotional intelligence. It will be of interest to you if you are looking to develop an understanding of conflict, the issues involved and ways to resolve conflict effectively.
• This course will support anyone who is regularly involved in managing or resolving conflict.

Requirements:

• You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.
  
• A keenness to identify and understand the different causes of conflict.
  
• An interest in how interactions with other people work and how to build them more effectively.
  
• You should have a willingness to complete the practical activities to grow and develop your emotional intelligence skills

Udemy rating: 4.5/5

Enroll here: https://www.udemy.com/course/conflict-management-with-emotional-intelligence/