Top 10 Online Courses To Learn Conflict Management

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Conflict resolution can range from massive global wars to little interpersonal disagreements that occur on a regular basis. Conflict resolution abilities are ... read more...

  1. Do you want to decrease conflict and strengthen your personal and professional relationships? This course can assist you in doing so by exposing a significant underlying source of many of the problems and miscommunications that everybody faces: generational differences. You may be familiar with the traditional approach to generations, such as Baby Boomers, Gen X, Gen Y, and so on, but in this course you will understand why the old method is incorrect and find a new and powerful way that makes far more sense. You could even discover that you belong to a generation, or "value population," that you've never heard of before, such as the Performers, Technicians, Believers, and so on.

    Furthermore, you will realize how you and individuals in your life from different generations grew up in very different periods and have very different beliefs and perspectives on life. It's like you're from completely different universes. You'll learn essential skills to help you communicate and get along with them better, both at work and at home, to bridge this divide. This is one of the greatest online courses to learn conflict management.

    Who this course is for:

    • MARKETERS – powerfully connect with target markets by speaking to core values and turn customers into raving fans
    • MANAGERS – reduce conflict and connect easily with employees of different generations
    • INDIVIDUAL CONTRIBUTORS – communicate better with your manager and co-workers so you can be more productive and get better raises and performance reviews
    • INDEPENDENT PROFESSIONALS (real estate agents, financial planners, etc.) – strengthen relationships with current clients, attract new ones more effectively, and improve loyalty and referrals
    • ANYONE – better understand yourself and others from different generations so you can reduce the conflict and improve the relationships in your life


    • A willingness to reduce conflict and increase happiness in your professional and personal life

    Udemy rating: 4.6/5

    Enroll here:

  2. Conflict and disagreements are unavoidable in everyday life since there isn't enough of everything to go around. Money, products, services, power, possessions, time, and other factors all contribute to conflict. When something exists and more than one person wants or needs it, there is the possibility of conflict. Conflict happens all the time: at home, at work, amongst people, teams, organizations, tribes, and nations. There is always strife when there are people. This is supported by how people use their emotional intelligence. Some disagreement and conflict are unavoidable,, since this is where learning, creativity, and understanding take place. The issue is not that conflict occurs; it is how it is managed. This course is about working proactively with people to identify and work with differences that contribute to conflict. Furthermore, the skills, procedures, and tools covered in this course may be applied to various facets of your life.

    Negotiating and resolving disagreements necessitates the application of emotional intelligence, or the capacity to reconcile your emotional demands with your logic. Managing conflict requires the use of abilities such as rapport, empathy, and listening. The pros and weaknesses of various conflict forms and styles are examined. You will be given the opportunity to answer a questionnaire that will provide you with insight into the mode/style that you like to utilize in conflict situations. You will be given the opportunity to complete a questionnaire that will provide you with information on the mode/style that you like to utilize in conflict situations.

    After completing this practical task, you will be able to discover approaches to reframe and defuse tension, resulting in more productive outcomes and results. The course also discusses flexibility and how to use behavioral preferences while dealing with time. Your adaptability and flexibility drive how you work with change and may have a significant influence on others, perhaps leading to conflict.

    Who is this course is for:

    • This course will support the development of your emotional intelligence. It will be of interest to you if you are looking to develop an understanding of conflict, the issues involved and ways to resolve conflict effectively.
    • This course will support anyone who is regularly involved in managing or resolving conflict.


    • You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.
    • A keenness to identify and understand the different causes of conflict.
    • An interest in how interactions with other people work and how to build them more effectively.
    • You should have a willingness to complete the practical activities to grow and develop your emotional intelligence skills

    Udemy rating: 4.5/5

    Enroll here:
  3. Misunderstandings, miscommunication, perceived threats, personality clashes, a competitive climate, or differing values or views can all lead to workplace conflict. However, the most serious issue produced by disputes is not the conflict itself but rather how conflicts are managed—or, in many cases, not handled at all. Humans are hardwired to seek pleasure and avoid suffering. As a result, we instinctively avoid dealing with disagreement. The issue is that avoiding or mishandling disagreements leads to larger issues with long-term effects that can be harmful to our psychological well-being and the effectiveness of any team or company.

    You will learn the following in this course: Develop knowledge of frequent origins of conflict and be aware of the warning signals so that you may prevent or limit conflict by detecting it early. Discover your natural conflict resolution style—whether you retreat, back down, compete, compromise, or actually collaborate—and how to adjust your reactions to be more effective. Create a psychologically safe work atmosphere in which people and teams feel comfortable expressing themselves, making errors, and speaking out because they know they will not be scolded or mocked, and that they will be supported in their pursuit of excellence. This is one of the greatest online courses to learn conflict management.

    Who is this course is for:

    • Anyone who wants to learn how to prevent and resolve conflict through effective communication techniques and proven strategies
    • Leaders, managers or human resources professionals who want to establish conflict resolution guidelines, procedures, and training for their staff
    • Leaders and managers who want to create a low-conflict, high creativity work environment for their employees, departments, and teams


    • Ability to print worksheet material

    Udemy rating: 4.4/5

    Enroll here:
  4. This course will teach you conflict resolution techniques so that you may effectively transform disputes and conflict into constructive communication, allowing you to not only address your shared problems but also grow in emotional intelligence and enjoy delightful interactions with others.

    Conflict is defined by the dictionary as a major dispute or quarrel. Synonyms include conflict, disagreement, discord, struggle, and hostility. These are not happy words. Nonetheless, you are likely to comprehend their meaning because you have experienced them rather than because you have looked them up in a dictionary.

    As a result, understanding conflict resolution is one of the most crucial skills you can acquire. They will show you how to cope with conflict through conversation, a communication technique in which individuals listen to comprehend one another's points of view before agreeing on solutions to issues and resolving conflicts.

    This technique promotes active listening, the desire to communicate one's own point of view, and the pursuit of solutions that benefit everyone, not just a select few. Dialogue entails publicly discussing topics that were previously "undiscussable." The more freely you can communicate, the better your conflict resolutions will be, and the more united and devoted you and others will be to implementing them.

    Who is this course for:

    • Individuals who want to improve their ability to handle conflict in their personal lives
    • Employees who are experiencing conflict on the job
    • Leaders who want to create a work climate that encourages open dialogue and conflict resolution


    • A willingness to learn a new way of thinking
    • A desire to improve your communication and work through conflicts at home or at work

    Udemy rating: 4.6/7

    Enroll here:
  5. This course, which was shot in a high-quality studio and taught by top-rated Udemy teacher TJ Guttormsen, who has worked in conflict resolution since 2004, can assist you with all of this and more! It should be noted that this is not a course on how to "win the war." This course's strategy focuses on resolving the present dispute and preventing it from happening again. It seeks to transform any disagreement into a healthy and productive one that will help enhance your relationship in the future, regardless of who did what in the past. You should be able to resolve any disagreement where both parties desire to put the matter behind them using the step-by-step process you'll learn in this course.

    You'll also discover a variety of communication methods that will be useful in many types of talks, not just conflict resolution. As you can see, this course tries to be a one-stop-shop. From ensuring that you are comfortable with conflict before it occurs, to resolving issues before they become conflicts, to coaching you through exactly how to resolve disputes step by step when they do occur. If you want something that will make dealing with disagreements simple and straightforward, look no further. This is one of the best online courses to learn conflict management. You should try it.

    Who this course is for:

    • Beginners


    • None

    Udemy rating: 4.8/5
    Enroll here:
  6. This program covers all you need to know to prevent and handle disputes, communicate more effectively, and improve your leadership skills. This information will be updated on a regular basis to reflect their most recent discoveries in the fields of conflict resolution, communication, and influence. If you find yourself in a contentious scenario in your life, if you are unable to settle the difficulties that you are confronted with today, or if you want to learn how to communicate more effectively without causing conflict, this course is for you.

    Conflict is unavoidable in both private and professional life. The majority of individuals are terrified of fighting. They would rather ignore it than fix it, even when the issue has an influence on your productivity and performance. If you can't fix it, it affects your personal life as well. Without these approaches, you will not be able to successfully handle your disputes, which can have an influence on your relationships, professional development, and health. It can also generate a lot of stress and make you feel bad about yourself. There are strategies available that you can implement. You don't have to guess; in this program, they'll teach you how to manage problems, influence others, and communicate more successfully. If you study all of the information and implement all of the tactics,

    Who is this course is for:

    • This training is intended for all those who face conflict situations in their private or professional life.
    • The training gives you effective strategies to manage your conflicts elegantly.
    • If you want to learn techniques to prevent conflicts, improve your communication and resolve your conflicts, this training is for you!
    • Whether you are a manager, an employees or an entrepreneur, you will find techniques to help you in this training.


    • Be open-minded and ready to take action.

    Udemy rating: 4.4/5

    Enroll here:
  7. Conflict is unavoidable in the workplace. And it's not necessarily a terrible thing. But it frequently is. It may be unpleasant, wreak havoc on productivity, sour professional relationships, and lead to harmful habits. And, if you are a team leader, supervisor, or manager, you may be responsible for resolving the issue. Conflict resolution is part of your work as a manager or leader! So you'll need the right tools to cope with workplace disagreement. And this course will provide you with them.

    Furthermore, you will discover how and why conflict emerges, as well as how to reduce it before it takes hold. Your project for the course will be to keep and share portions of your conflict log. You will keep a journal of your observations, accomplishments, and failures. Other students and your instructor will encourage you, applaud your achievements, and answer your queries.

    Your tutor is Dr. Mike Clayton. As a senior manager at the worldwide consulting firm Deloitte, Mike had to deal with friction among staff, clients, and even clients. More importantly, as a senior representative of his business and program leader, he needed to minimize dispute escalation. As a trainer and facilitator, he is now putting what he has learned into practice and teaching it to others. This course represents 15 years of expertise in determining which tools students find most useful, as well as 25 years of corporate experience resolving major and minor disagreements. This is one of the best online courses to learn conflict management.

    Who is this course is for:

    • Managers and supervisors at all levels


    • No pre-requisites. If you're in the world of work, or are soon to enter it, you're ready for this course.

    Udemy rating: 4.4/5

    Enroll here:
  8. Conflict is an unavoidable occurrence. It is a reality, and most people are terrified of it. However, you do not need to be. Disagreement, or simply a difference, leads to conflict. This course will teach you all you need to know about preventing and managing conflict, whether it concerns you directly or other people. Conflict is extremely costly to organizations, destructive to relationships, and detrimental to productivity. It might be a disagreement between a line manager and a member of their team, a personality clash between coworkers, or even a power struggle across departments.

    Conflict is a key source of stress in the workplace, and it can result in long-standing complaints, factionalism, and absenteeism. Your ability to resolve conflicts confidently will set you apart. Being able to properly handle disagreement in any scenario is a skill that will help you develop strong, constructive professional relationships and enhance the overall effectiveness of your team, organization, or department.

    This course includes readily acquired strategies that are clearly presented by Barry Winbolt, a trainer and mediator with 30 years of experience dealing with workplace conflict in various contexts and cultures. He outlines the flaws that lead to conflict and the tendencies that lead to escalation in a series of fascinating films. He teaches you how to break the cycle of argument and resistance. He then offers a thorough approach for achieving great results through talks that create trust rather than divide individuals. He shows why early intervention is ideal, how to manage disagreements expertly before they escalate, and how to transform them into meaningful discussions. You will have a greater grasp of conflict by the end of this course, which will lessen any ambiguity you may have in dealing with it. It will put you ahead of the competition; good conflict resolution skills are an essential component of leadership.

    Who this course is for:

    • Anyone who wants to learn how to turn potential conflicts into constructive conversations.
    • People who want to be more confident when dealing with conflict.
    • Managers who need to improve their conflict resolution skills.
    • Helping professionals who need to engage with clients and avoid confrontation.
    • Trainee mediators, conflict resolvers, arbitrators and lawyers.


    • There are no special requirements for taking this course, anyone can do it.

    Udemy rating: 4.3/5

    Enroll here:
  9. This course will provide you with clear direction and understanding of the conflict's stages, ways of resolution, possible solutions, and more. Mediation, on the other hand, is a sophisticated instrument for resolving a wide range of conflict situations. It is utilized in a variety of social and professional contexts. There are also others who have made mediation their career and way of life.

    This course will not make you a mediator, nor will it teach you everything there is to know about this profession or professional field of expression, but it will introduce you to its subject, its sphere of influence, and its highlights, and it will undoubtedly be useful in your daily routine and when resolving another dispute, debate, or conflict with another person. They adhere to the principle and objective of giving deep, relevant, accurate, and clear scientifically-based knowledge that can be utilized for any purpose and can aid everyone in theory and in practice. They present the actual text of the course in each lesson with the purpose of making the training more accessible and proper. With this approach, they want to facilitate the perception and interpretation of scientific knowledge. Also, anyone may take notes in this way.

    Who is this course for:

    • Psychologists
    • Psychiatrist
    • Teachers
    • Pedagogues
    • Social Workers
    • Medical Practitioners
    • Nurses
    • Parents
    • Academician
    • Students


    • No

    Udemy rating: 4.2/5

    Enroll here:
  10. How would your relationships change if you possessed the ability to be entirely calm and at ease when having challenging conversations with others and making them feel respected and appreciated? Years of communication studies have demonstrated that this talent can be learned! How would your life change if you had this ability? What topics would you bring up first? Who is it? This is an opportunity to improve all aspects of your life, including personal connections, family, friends, coworkers, and anybody with whom you deal on a daily basis!

    This course will teach you a basic 7-step strategy that you can apply to any challenging discussion, as well as opportunities to practice and real-life examples. You will be prepared for a challenging topic with this training, and you will have the opportunity to put the principles into reality in your own life. Then all you have to do is share your triumphs and lessons learned, and be ready for the next one!

    Who is this course for?

    • Anyone who wants to significantly improve their communication skills will find


    • It would be preferable if you could think of a specific discussion you would like to have at some point in the future.

    Udemy rating: 3.9/5

    Enroll here:

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