Conflict Resolution Playbook

Jeremy Pollack is an entrepreneur, conflict resolution practitioner, researcher, writer, coach, and trainer. He is the president of Pollack Peacebuilding Systems, a conflict resolution consulting organization based in the United States, as well as a research fellow at Stanford University's Center for International Conflict and Negotiation.

Because conflict is an inherent component of human existence, it is critical to learn communication skills that will assist you in navigating these difficult times. The Conflict Resolution Playbook can help you find real-world answers to everyday problems and develop communication skills that will help you achieve breakthroughs at work, enhance your relationships at home, and lead to substantial personal growth.

You will begin by learning about conflict and the essential communication skills required for conflict resolution. Then you can put that information to good use by developing clear tactics for avoiding disputes, resolving them if they arise, and dealing with typical concerns like gaslighting and bullying. Along the process, you'll develop a deeper understanding of where conflict comes from, why it cuts so deep, and how it may be useful.

Improve your communication skills by doing the following:

• Back to basics: Identify the essential psychological needs of humanity- identity, safety, care, autonomy, growth, and stimulation- and how these relate to conflict.
• Real-world advice: Learn to understand different communication types, collaborate on solutions, practice assertiveness, and more through realistic scenarios and concrete tactics.
• The written word: Learn how to avoid or resolve common digital communication problems and improve your text-based communication skills.

Learn how to enhance your communication skills and acquire the tools you need to deal with any conflict.

Author: Jeremy Pollack

Link to buy: https://www.amazon.com/Conflict-Resolution-Playbook-Communication-Preventing/dp/1647399521

Ratings: 4.6 out of 5 stars (from 206 reviews)

Best Sellers Rank: #20,335 in Books

#41 in Violence in Society (Books)

#104 in Communication Skills

#179 in Communication & Social Skills (Books)