Do you have past experience dealing with confidential or sensitive information?

Always answer “yes” to the most asked confidentiality interview questions. You will have encountered private information in your previous work experience. Discuss the need to safeguard the privacy of personnel records, the confidentiality of employment records, and the selection of human resources privacy officers to handle employee health-related data. Describe the procedures you used to distinguish between personnel records and employee medical records, including how you came to the conclusion that certain records were covered by HIPAA or the Americans with Disabilities Act, for example. If you're in charge of conducting workplace investigations into employee complaints, make sure to emphasize how employees who file complaints regarding unfair hiring practices should be informed of confidentiality.

Sample Answer:
During my time in human resources, I looked into employee grievances. I felt compelled to inform the employee of the terms of the confidentiality agreement. I informed the employee that confidentiality would be preserved as much as possible after receiving the complaint. I also said that HR could not guarantee complete secrecy because the investigation process necessitates disclosing some details about the complaint in order to carry out the investigation properly.