Disable Third-Party Security Software and Firewalls
Sometimes, security software programs may include firewalls that can obstruct Windows troubleshooters from establishing a connection with Microsoft servers. If you have a third-party security app installed on your PC, it's advisable to disable the software's firewall feature to ensure it doesn't interfere with Windows troubleshooters. After disabling the firewall component, try running the troubleshooter again to check if it works properly.