How do you respond if you’re asked to share confidential information?

Job applicants must describe how they will safeguard a company's confidential information regarding clients. Protecting client information and business records is crucial. Information should never be shared without permission. It is always preferable, if it's possible, to give an example of a situation in which you had to deal with the difficulty of securing sensitive information.

Some hiring managers use this question to gauge your knowledge of the kinds of business information you believe ought to be kept private and the procedures you would follow to accomplish so. In your response, you should state that you would safeguard both physical and digital documents by storing them in a secure location with restricted access and encrypting them with specialized software that is only accessible to company stakeholders.

Sample Answer:

I would gently decline if a consumer requested information about a coworker or private corporate information. If they insisted, I would emphasize the value of maintaining the privacy of all information, including specifics of any purchases they may have made, their credit history, their address, their name, and even whether or not they are even current customers.