Tell me about a time when you had to deal with ambiguity. How did you overcome the ambiguity to reach a positive outcome?

This question is an assessment by the interviewer of your ability to make snap decisions in the face of uncertainty. Ambiguity can occur in a variety of work-related circumstances, such as when there are conflicting priorities, deadlines that are continuously shifting, or when the chain of command is unclear. Ambiguity can result in errors and miscommunications. People must take the initiative to assist their teams and coworkers in managing ambiguity in organizations like Amazon. Moreover, ambiguity offers chances to be creative and innovative. Instead of discussing ambiguity's drawbacks in this question, show that you have an understanding of its benefits.


Answer:

My time management abilities were criticized by my manager in a previous position. I had transitioned from a team where my job was handled by my manager through my manager to a position where I worked with 6 different team members. I struggled to adequately manage my time, according to my manager. This caught me off guard because nobody on the team had expressed any concerns to me. On the other hand, all of my team's feedback was favorable. I thus thought about the criticism my manager had given me for a while before answering.

Image by Joshua Brown  via pexels.com
Image by Joshua Brown via pexels.com
Image by Joshua Brown  via pexels.com
Image by Joshua Brown via pexels.com

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