What do you mean by Salesforce?
Before attending any job interview, candidates should research the primary responsibilities of each career and position. It is also one of the most important interview questions. Salesforce administration is no different. In addition to job-related information, here are some example responses that may help you feel more confident when asked this question while applying for a Salesforce Administration position in any firm or organisation.
Example answer:
Salesforce is the fastest-growing Customer Relationship Management (CRM) software company. According to Forbes, Salesforce topped the global CRM industry in 2018 with a 19.5% market share. This is significant when contrasted to its nearest competitor, SAP, which has a mear 8.3% market share.
The Salesforce administrator (or "admin") is a Salesforce user who has system administration obligations as well as other superpowers. Admins are in charge of configuring Salesforce for their businesses and ensuring that it functions successfully. Administrators have particular rights. They may, for example, establish user accounts and specify what users can see and do in Salesforce. Salesforce administrators may design custom items, processes, validation rules, reports, and more. Administrators can edit user profiles and erase Chatter feed changes, including posts and comments. Administrators are visionaries, problem solvers, and heroes.
At least one administrator is present in every Salesforce organization. The function of your administrator can be as simple or as complicated as the size and structure of your firm. In smaller firms, the admin is generally someone who utilizes Salesforce in the same way that other users do, for example, to sell items or give customer service. Salesforce has a plethora of features and stuff that you can set up and customise on your own. However, for some things, you should work with your trusted administrator to get the most out of Salesforce.
