Top 10 Best Business VoIP Services
As technology advances and businesses adapt to an ever-changing environment, many businesses are opting Voice over Internet Protocol (VoIP) services over their ... read more...traditional landline phones. VoIP services can reduce costs, improve telecommuting and increase efficiencies through a wide range of integration options with other software. There are hundreds of VoIP providers, each with unique features and pricing. Finding the right service for your business can be difficult. Toplist has examined the best options on the market and selected the best VoIP providers for your convenience.
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Whether your organization needs a single-user VoIP tool or a tool that can work with more than 100 users and provides unlimited storage and device status reporting, RingCentral has a plan for every user level.
RingCentral MVP's VoIP tools can be used with special hardware, including Cisco and Polycom phones, as well as softphones such as smartphone apps.
No. of users: From 1 user
Pricing: From $19.99 per month
Best for: Scaling businessesPros
- Android and iOS apps
- Softphones and dedicated hardware
- Scalable plans
Cons
- Setup can be lengthy
- Learning curve for new users
Headquarters: offices around the world
Website: https://www.ringcentral.com/ - Android and iOS apps
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Vonage was one of the first VoIP providers and has only improved its product offering over the past 20 years. Providing a fully integrated communications platform for businesses of all sizes, Vonage is the perfect solution for all types of connectivity. Whether your company is looking for a virtual registrar to make its business more professional, a more convenient reference tool, or the ability to connect multiple devices on the same line, Vonage has the tools and flexibility to run your business like a pro.
What really sets the Vonage apart is the amazing feature set available in the plan. From privacy to customer service to personalization and collaboration, Vonage improves every aspect of running your business. The plan includes important features like caller ID blocking, call confirmation, anti-spam and Do Not Disturb settings, giving you and your team maximum control over incoming calls.
No. of users: Unlimited
Pricing: $14.99-$39.99
Best for: Businesses that want lots of featuresPros
- Fabulous mobile app
- Superior voice quality
- 24/7 customer support in English
Cons
- Add on features can get pricey
- You need to add on some basic features
Headquarters:
Website: https://www.vonage.com/ - Fabulous mobile app
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Ooma has been awarded the PCMag VoIP Business Choice for the seventh year in a row. This will tell you a little bit about how great service this is. Ooma is cloud-based, so it's easy to get started with, easy to learn, and can be used anywhere. Available 24 hours a day, 7 days a week, the system ensures that customers are always available when they call. Ooma is a great solution for businesses of all sizes, but it offers high-end phone features at an affordable price, making it particularly attractive for small businesses. Ooma also has easy step-by-step setup instructions and videos. This way you don't have to wait for the technology to start working.
Let's take a closer look at some of these features. First, Ooma offers free unlimited calls anywhere in the US, Mexico, Canada and Puerto Rico. This already leads to significant savings for most businesses, spending a lot of money on their monthly phone bills. What's more, Ooma offers competitively low international rates. You can make calls at $0.038 per minute to Australia, $0.028 per minute to the UK and $0.025 per minute to China.
No. of users: Unlimited
Pricing: From $19.95
Best for: Contract-free servicePros
- Excellent call quality
- Simple & easy setup
- Can keep the same phone number
Cons
- Limited customizations
- Some complaints about customer service
Headquarters: Sunnyvale, California, U.S.
Website: https://www.ooma.com/ - Excellent call quality
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Grasshopper is the enterprise VoIP answer for small organizations anywhere that need to appearance large. The mystery at the back of this cleverly-named carrier is simple: you don`t must BE a large enterprise to appear like one. You simply must make a large noise (like a grasshopper!).
Grasshopper provides small organizations with all of the communications equipment and capabilities they want to appear and galvanize their customers whilst closing the identical comfortable length they're currently.
Grasshopper gives 2 styles of plans, the Grasshopper plans and the Grasshopper Connect alternative. The first alternative is the extra conventional VoIP carrier you're used to and springs in three flavors. You can get Solo, Partner, or Small Business plans for this carrier, and all three may be billed month-to-month or annually.
No. of users: 3-unlimited
Pricing: $26-$80
Best for: Businesses looking for mobile solutionsPros
- Unlimited domestic calling
- 24/7 live support
- Easy setup
Cons
- Missing the robust features of larger brands
- Not as attractive if you’re not going mobile
Headquarters: Moundridge, Kansas, United States.
Website: https://grasshopper.com/ - Unlimited domestic calling
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Dialpad gives a complete cloud-primarily based totally VoIP answer appropriate to be used with the aid of using each agency already devoted to the cloud and people at the manner there (the enterprise additionally gives a PBX gateway).
Dialpad's solution helps name routing, complete BYOD support, integrated junk mail blocking, and enterprise-grade skills along with omnichannel support.
No. of users: From 1 to more than 1,000
Pricing: From $15/user/month
Best for: Small businesses that want a scalable solution
Pros- Omnichannel support
- Scalable to more than 1,000 users
- Intelligent call routing
Cons
- Some terminology aimed at experts
- On-premise gateway only on Enterprise ties
Headquarters: San Francisco, California, U.S.
Website: https://signup.dialpad.com/ - Omnichannel support
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Jive is an interesting and convenient business VoIP option, and definitely not my grandmother's VoIP service. With stylish apps, crisp text and advanced features, Jive makes using UC solutions fun, easy and fun. Also, Jive has over 80 features and you only need to use it once a month to get all of them. It's a dizzying number of features which means you have everything you need in one software. There is no need to constantly switch to another service for optimal use. Jive has it all.
Jive gives you full control over your call flow. You can set up different calling rules for your business's business hours and business hours so that you can call your sales or support team during business hours and call your auto-attendant outside of business hours. Jive also gives you convenient features like calling all agents at the same time or calling a specific group for a more personalized public presentation.
No. of users: Unlimited
Pricing: $19.95-$29.95
Best for: All-in-one solutionPros
- Unlimited extensions
- First month free
- Flexible pricing plans
Cons
- International calling is pricey
- Limited video conferencing feature
Headquarters: Lindon, UT
Website: https://www.goto.com/ - Unlimited extensions
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Zoom Phone is a VoIP service that offers paid and unlimited data plans in the US and Canada. The service also supports unlimited domestic calls to over 40 countries and combines VoIP with Zoom's video conferencing platform.
Zoom Phone includes SMS messages, call recording, and voicemail decryption. It also integrates with business software including Slack and Salesforce. Most plans include only one phone number, but you can add or route calls to an unlimited number of extensions.
No. of users: From 1 user
Pricing: From $10 per user per month
Best for: Businesses with low call volumePros
- Pay-as-you-go plan available
- Integrations with Salesforce, Slack, and more
- Includes 24/7 customer support
Cons
- Only includes a single phone number
- Basic plans only include calls within US and Canada
Headquarters: San Jose, California, U.S.
Website: https://explore.zoom.us/ - Pay-as-you-go plan available
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OnSIP has all of the usual VoIP features such as voicemail, group calling and personal assistant. You can also use advanced features such as voicemail to email, third-party softphone integration and web PBX. You also benefit from a powerful admin portal that is easy to manage and make changes.
One of the reasons make OnSIP so widely known is its flexibility. You may use a landline phone only if that's the way you work. Alternatively, you can use the softphone with the OnSIP software if you wish. OnSIP also has a convenient way to combine your desktop and softphone, so no matter which way you work, OnSIP will help.
No. of users: 5
Pricing: From $18.95
Best for: Budget-conscious businessesPros
- Unwavering reliability
- 30-day free trial
- Lots of integrations
Cons
- Have to know (or learn) SIP
- Ala carte style can get expensive
Headquarters: New York, NY
Website: https://www.onsip.com/ - Unwavering reliability
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For business travelers and solopreneurs, Phone by Web.com is an exceptional means as it provides 2 lines for their enterprise and personal utilization without the trouble of using 2 devices at the same time
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Phone by Web.com also offers a very simple monthly fee and some useful business tools like call blocking and group messaging.
No. of users: 1
Pricing: A flat fee of $14.99 per month plus applicable taxes
Best for: Solopreneurs and business peoplePros
- Cellular/VoIP rollover
- Flat monthly fee
Cons
- No choice of separate providers
- No SIP trunking / PBX integration
Headquarters: Jacksonville, Florida, U.S.
Website: https://phone.web.com/
- Cellular/VoIP rollover
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Vox Direct allows you to customize all your VoIP needs in the cloud with simple routing to your mobile or desktop device. Users can choose whether to use cellular data, Wi-Fi or make and receive calls through their traditional phone. This allows users to minimize travel costs.
No. of users: Per user
Pricing: From $39/month (monthly subscription)
Best for: Solopreneurs and small business ownersPros
- Three connectivity options
- Virtual assistant for quick routing
- Android, iOS, and web apps
Cons
- Not highly scalable
- Web UI rather than desktop client
Headquarters: New York City, U.S. Washington, D.C., U.S.
Website:
- Three connectivity options