LiveChat is an online customer service software with online chat features, help software, and website analysis capabilities. It was released for the first time in 2002 and is currently developed and provided in tissues. SAAS business image by LiveChat Software SA. You can use the software for free within the first 14 days after downloading, then you can choose different packages to have different benefits when using packages such as $ 19/month, $ 39/month, and $ 59/month.

With it, you can create a chat box to communicate with customers on your site. Can send files, links, calendars, and answers to answer common questions through this chatbox. Another handy feature is the ability to send conversations directly to another customer support representative, which is very important for businesses with different groups. LiveChat is used by more than 30,000 customers paying from more than 150 countries.

Link download:

• IOS: https://apps.apple.com/us/app/livechat-support-sell/id1512395470
• Android: https://play.google.com/store/apps/details?id=com.livechatinc.android&hl=vi&gl=US

LiveAgent combines live chat features, ticketing, and excellent automation allowing you to provide special support for your customers. Using the chat function directly, you can create a written answer to automatically answer frequently asked questions, appoint different support staff to chat, send surveys to collect feedback from Customers, set up multiple chat boxes or emails (depending on the package you choose), etc. You can use the software for free within the first 14 days after downloading, then you can choose different packages to have different benefits when using packages such as $ 15/month, $29/month, and $49/month.

The direct chat feature can help you provide instant customer service for your customers or visitors. LiveAgent provides the fastest direct chat service available and an unlimited number of chat buttons you can use. Therefore, you can provide support for the URLs that visitors need you to support. This software has many other interesting features waiting for you to explore.

Link download:

• IOS: https://apps.apple.com/us/app/liveagent/id661142245
• Android: https://play.google.com/store/apps/details?id=com.qualityunit.liveagent&hl=vi&gl=US

ClickDesk allows businesses to set up voice and video-based chat facilities on their websites quickly and easily. The outstanding thing here is that you don't need to download any software to make video or voice calls with customers. Add preferences, tweet, and track to your child's utility with our social media toolbar. Allows visitors to connect to your brand on multiple social networking platforms without leaving your site. This software has many different packages you can choose to follow your needs such as $ 14.99/month, $24.99/month, and $39.99/month.

Besides focusing on video and voice calling, it also provides a direct text-based conversation. You can send custom greetings; Ask customers to provide their names, emails, and messages before starting chatting directly; as well as talk to customers via smartphones, tablets, and computers.

Link download: clickdesk.com/mobile-chat

If you use slack or Microsoft teams in your business, social intents will allow you to chat with customers in real-time directly from these platforms. In addition to being able to reply to the chat messages directly via slack or teams, you can also benefit from a user-friendly internet-friendly internet page for social purposes. Chat is also mobile-friendly. There are many service packages for you to choose by $ 29/month, $ 49/month, $ 99/month, and $199/month

More than 65,000 customers have used direct chat software Social Intents to develop their businesses. Compared to some providers a limited number of employees can talk to customers through their live chat software, Social Intents provides unlimited dealers on all their different packages. So this is a great live chat tool for groups of all sizes.

Link download: socialintents.com

Olark is easy to set up and operate, so this is a great option for small businesses that have never used one of these services before. With Olark, you can send messages automatically to all visitors that match certain criteria, so you always invite visitors to chat when they are considering buying goods. The basic cost of using this software is $ 29 / month, you can upgrade the dike to add other features, the highest package cost is $ 99/month.

Like many other direct chat solutions, Olark sports integrated with CRM software such as HubSpot and Salesforce, automation tools such as ActiveCampaign and Zapier, email services such as MailChimp, reporting platforms like Google Analytics, e-commerce platforms like Shopify and Magento, as well as content management systems such as WordPress and Drupal.

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Link download: olark.com/help/mobile/