Be Amazing or Go Home
Shepard Presentations' CAO (Chief Amazement Officer) is Shep Hyken, CSP, CPAE. Shep works with companies who want to develop loyal relationships with their customers and staff as a customer service expert and keynote speaker. His primary focus is on providing excellent customer service, engaging customers, controlling the customer experience, and building customer loyalty. He is a National Speakers Association Hall of Fame speaker and a New York Times and Wall Street Journal best-selling author.
Want to wow your customers, impress your coworkers, and outperform your competitors? Going from mediocrity to amazing is not an impossible aim. In truth, astonishment is a habit that anyone can cultivate, and Shep Hyken understands how to do so.
Shep discusses the secrets to making his mantra "Always Be Amazing!" an everyday lifestyle in Be Amazing or Go Home, and demonstrates how you, too, can become great in business and life. Shep demonstrates simple techniques that can boost your game, drawing on the routines of outstanding performers, such as:
- Showing up ready to be amazing
- Being proactive
- Craving feedback
- Taking responsibility
- Embracing authenticity
- Focusing on excellence
- Turning misery into magic
Once you've mastered these habits, you'll be able to build trust, stronger connections, sell more, advance your profession, and much more. Now is the time to move beyond the ordinary and into the extraordinary.
Author: Shep Hyken
Link to buy: https://www.amazon.com/Be-Amazing-Go-Home-Confidence/dp/1640951490
Ratings: 4.6 out of 5 stars (from 153 reviews)
Best Sellers Rank: #138,034 in Books
#194 in Customer Relations (Books)
#235 in Marketing & Consumer Behavior
#915 in Marketing (Books)
