Be Our Guest

Ted Kinni has written thirteen books on business. He ghostwrote seven books for companies such as Booz & Company, Prime Resource Group, The Walt Disney Company, LIF Group, and IMPAQ, Inc. He is also a business journalist, with articles and book reviews published in a range of publications, including cover stories in Harvard Management Update, Across the Board, Training, Selling Power, Quality Digest, and Corporate University Review.


The Disney Institute, which specializes in assisting professionals in seeing new possibilities through concepts not commonly encountered in the workplace, is unveiling even more of the business behind the magic of exceptional service. Thousands of professionals from more than thirty-five countries and forty industries have attended business programs at Disney Institute over the last twenty-five years, learning how to adapt the Disney strategy for their own firms. Be Our Guest highlights many of these companies' triumphs, as well as the core processes and best practices that have helped Disney become a trusted and revered brand around the world for more than eighty-five years.


Do you want to learn more about The Walt Disney Company, its creator, and its driving creative forces? Explore these Disney Editions behind-the-scenes stories in Be Our Guest:

  • Travels with Figment: On the Road in Search of Disney Dreams (By Disney Legend Marty Sklar)
  • One Little Spark! Mickey's Ten Commandments and The Road to Imagineering (By Disney Legend Marty Sklar)
  • Magic Journey: My Fantastical Walt Disney Imagineering Career (By Kevin Rafferty)
  • Travels with Walt Disney: A Photographic Voyage Around the World (By Jeff Kurtti)
  • Eat Like Walt: The Wonderful World of Disney Food (By Marcy Carriker Smothers)
  • Walt Disney: An American Original (By Bob Thomas)
  • Disney A to Z: The Official Encyclopedia, Fifth Edition (By Disney Legend Dave Smith)
  • Disney Facts Revealed: Answers to Fans’ Curious Questions (By Disney Legend Dave Smith)
  • Disney Trivia from the Vault: Secrets Revealed and Questions Answered (By Disney Legend Dave Smith)
  • My Pride: Mastering Life's Daily Performance from Broadway's Record-Breaking Lion King (By Alton Fitzgerald White)


Author: Theodore B. Kinni

Link to buy: https://www.amazon.com/Be-Our-Guest-Perfecting-Institute/dp/1423145844

Ratings: 4.7 out of 5 stars (from 1528 reviews)

Best Sellers Rank: #18,553 in Books

#5 in Orlando Florida Travel Books

#13 in Disney World Travel Books

#20 in Theme Park Travel Guides

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