CSMath: Make Data-Driven Decisions in Customer Success
"Be more data-driven!" That is the upper management's slogan, but what does it mean? Surprisingly, the same SaaS executives frequently make poor judgments as a result of data misinterpretation. It's not about utilizing data; it's about using data right to become data-driven. Customer Success Operations, Customer Success executives, and business analysts may be learnt and use realistic statistics in real-world Customer Success applications with this online series.
One of the Best Online Customer Success Courses is CSMath: Make Data-Driven Decisions in Customer Success. The course includes various case studies of businesses that have gained a competitive edge as a result of their grasp of this new reality. This course is for you if you deal with customers and are interested in marketing, market research, sales, customer service, and strategy. It will assist you in gaining a better grasp of today's evolving and ever demanding client. You'll be able to make better judgments and increase operational performance as a consequence. This course includes printable Excel worksheets for practicing ideas, quizzes to enhance learning, and a useful CSMath Handy Equations and Procedures Guide for putting your new abilities to use.
Requirements:
- Basic knowledge of algebra
- Microsoft Excel for Office 365
- Working knowledge of Excel
Who this course is for:
- Customer Success Operations
- Customer Success leaders (CCOs, VPs, Directors)
- Customer Operations
Course Rating: 4.6/5
Enroll here: https://www.udemy.com/course/csmath-make-data-driven-decisions/
