Fundamentals of Real Customer Success

You're working on something, but it's probably not true customer success. This course will teach you all you need to know about customer success from the bottom up. CS isn't only about keeping track of accounts or assisting customers with issues. It is your responsibility to ensure that clients receive what they require from your product in the manner in which they require it. It's a basic definition, but doing it correctly requires a lot of effort. This training can help you find innovative techniques to assist your clients' objectives, whether you're new to CS or have expertise in the sector.

You will undertake activities throughout the course to put principles into practice right away. Don't just listen to the teacher lecture; apply what you're learning to YOUR consumers to get the most out of this course. It is strongly advised that you take a break and practice these exercises along the way, as well as download the templates to utilize on the job. Enroll in this course now if you're ready to help your customers stay longer, accomplish more, and advocate for you!

Requirements:

• None

Who this course is for:

• Customer success managers
• Account manager
• Those who are interested in pivoting their careers to customer success

Course Rating: 4.5/5
Enroll here: https://www.udemy.com/course/fundamentals-of-real-customer-success/