Number of Sales Operations Salesforce Professional Certificate

Between 2019 and 2024, the Salesforce economy will generate more than $1 trillion in additional income and 4.2 million new employees. This certificate, which was created in collaboration with Trailhead, Salesforce's official learning platform, intends to teach you the core skills in Salesforce that will prepare you for a number of entry-level sales positions, such as sales operations specialists. This certificate is intended for those who are new to the field. To be successful, you don't need any prior Salesforce, sales, or CRM expertise. The principles of CRM, how to manage leads in Salesforce, how to manage opportunities in Salesforce, how to utilize Salesforce to assure customer success, and how to successfully exploit Salesforce data through reports and dashboards will all be covered in four courses.

Students will use Salesforce to address real-world business challenges for a fictitious social media firm. Throughout the course, learners will create a portfolio demonstrating use cases where they used Salesforce Sales Cloud and Service Cloud products to improve the efficiency and effectiveness of a sales team's work during the sales process. Learners will demonstrate how to maximize the work of marketing associates, sales development representatives, account executives, and sales managers by taking on the role of a sales operations specialist.

What you will learn:

• To communicate important information about sales success to stakeholders and executives, create reports, charts, and dashboards in Salesforce.
• Accounts, opportunities, goods, quotations, and contracts can all be managed using Salesforce Sales Cloud Lightning.
• Explain how CRM works in modern firms in terms of sales, marketing, and customer support.
• Create use cases that demonstrate how Salesforce can benefit sales teams.

This course offers:

• Shareable certificate: Get a Certificate when you complete
• 100% online courses
• Planning flexible
• Beginner level
• Approximately 4 months to complete (Recommended pace of 7 hours/week)
• Subtitles: English

Rating: 4.6/5

Enroll here: https://www.coursera.org/professional-certificates/salesforce-sales-operations