Negotiation, Mediation and Conflict Resolution Specialization (Coursera)

Every manager is responsible for negotiating, mediating conflicts, and reaching favorable outcomes. If you want to add this important skill to your arsenal, Coursera's online negotiation specialization is a must-have. This online negotiation courses will be taught by three instructors from the ESSEC Business School in France: Aurélien Colson, a political science professor; Alan Jenkins, a management professor; and Joseph Maila, a lecturer. This trio has taught over 70,000 students on Coursera, so you know you're in for some expert instruction.

During the 5 months it takes to complete this course, students start with the basics of negotiation and understanding the theory before learning how to apply these skills in a cross-cultural and international context, as well as having the opportunity to lead a mediation and work on practical cases to test their skills. Coursera is where you can access this online negotiation courses. This is accessible education at its best because you can apply for financial aid if you are unable to pay the full fees for all the courses in the specialization.


  • Beginner level
  • 5 months long with 3 effort hours/week
  • Taught by faculty from ESSEC Business School
  • Certificate of completion
  • Financial aid available

Rating: 4.7/5.0

Enroll here: coursera.org/specializations/negotiation-mediation-conflict-resolution

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